How to Buy

How to Order

1)Login as member or browse the website as a guest

2)Select your product

3)Select quantities and add product(s) to your shopping cart

4)Click the “Checkout” button at the top right of the page

5)Complete the billing information and select payment method

6)Confirm order and complete checkout

Delivery Service

Pick Up at Sheung Wan Flagship Store

Select “Pick up at Sheung Wan Flagship Store” on the checkout page.

Once your payment has been completed, you will receive an Order Acknowledgement email to confirm the order details, including the pickup details within 1 hour.

To pick up the order, please present your confirmation email when collecting in store.

Labway Shop Pick up location: Room 101-103, 1/F., Wing Tuck Commercial Centre, 179-181 Wing Lok Street, Sheung Wan

Local Order

We offer FREE SF Express shipping for all purchases.

You may fill in SF lockers/ SF stores/ any address in billing information when you purchase our products, delivery may take 2-5 working days.

International Order

Free shipping for orders over HK$1,500.

HK$50 (around US$6.42) e-Express delivery fee will be charged for orders below HK$1,500.

Delivery time depending on your location, it may take 7-14 working days.

*We may use other shipping methods according to your country’s customs process, a tracking number will be provided for your order.

*We will fully refund your order if delivery is not available to your country.

Learn Return Policy

Payment Method

Credit Card

We currently support the following credit card payment:

MasterCard, VISA, American Express, Apple Pay and PayPal

Others:

Alipay

To pay for your purchase by the above methods, place your order online through our secured payment system. 

Bank Deposit

To pay for your purchase by Bank Deposit, place your order online and select Bank Deposit at the payment page. Send us the deposit receipt with the order number via WhatsApp +852 5510 6907. We will fulfil the order as soon as we receive your notification in order to process your order promptly. Please allow around 1 business day for the processing of interbank transfer.

Bank account information:

Beneficiary: Labway Biotechnology Limited

Bank of China: 012-926-0-007350-9

Hang Seng Bank: 395-456981-001

Faster Payment System (FPS)

To pay for your purchase by FPS, place your order online and select FPS at the payment page. Send us the payment record with the order number via WhatsApp +852 5510 6907. We will fulfil the order as soon as we receive your notification in order to process your order promptly.

Beneficiary:  Labway Biotechnology Limited

FPS ID: 1514009

Phone Ordering Service

We provide WhatsApp ordering service to you. You can send enquiries and place orders via WhatsApp.

Customer hotline: +852 5510 6907

Business hour: 9am - 5pm

*Bank deposit and FPS only.

How Do I Know My Order Is Confirmed?

Once your order has been placed, you will receive an “Order Acknowledgement” email to confirm the order details. Once your order is ready, you will receive a “Delivery Acknowledgement” email including the delivery method and tracking details.

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